Diablo 3 Beta Test Q & A
2011-11-21
Diablo 3 Beta Test Q & A
Will there be a Diablo III beta test?
Yes. This was always all but confirmed, but it was officially stated in various interviews from Blizzcon 2010.
- Christian Lichtner: There will be a closed beta. I can say that. We definitely will have that. It’s incredibly important for us to get feedback from people. You know, we only want to put a game out there when it’s done. For example, when World of Warcraft had its really long beta, everyone thought it was madness. It was like “Who’s gonna buy this game? People have been playing it for free for months!” And all it did was make the game better. We need it. We need people playing the game and giving feedback, so we can make the game better.
Prior to this, Jay Wilson spoke about the benefits of beta testing.
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- AG: Blizzard has always been great at showing games to people at an early stage and I’m interested in that idea. Do you think there are risks of showing games to people early? What’s your philosophy behind that?
- Jay: There’s only a risk – this is going to sound snarky – but there’s only a risk to your ego. If your game is good then people will recognise that it’s good. If it’s not good, then you need to learn from that and make it better. A lot of the times I think people don’t want to show their game early. It’s something that some clutch close to their chests – they don’t want something that misrepresents them. I can understand that, but the thing is – players only remember the last thing you showed them. So if you show them something and they’re like “oh my god that was horrible” then you go “oh geez, then let’s go back and make it better”. But at least now you know why, at least now you have some information.
- One of the reasons why we actually prefer a really long window before we release a game is because we want a lot of feedback; we want to hear what people like and don’t like about it; we want to give them several opportunities to play it before release. We play our games constantly before we release them; we give them to the other development teams and we get feedback. We do very long betas and alphas that we include a lot of people – not just from the fanbase, but from the game industry as a whole. We get a lot of other game developers playing our games – months and months before we release – and I would say, look at the success of Blizzard games. If other companies think it’s a risk, a bad idea… obviously it’s not, because we’ve done very well on that front.
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How do I register for the Diablo III Beta Test?
You must have a Battle.net account and have completed a Beta profile. Blizzard maintains a support page with detailed instructions on accomplishing this.
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- In order to be eligible to participate in future beta tests, you must create a beta profile. A beta profile is a snapshot of your current system specifications. It includes such information as how much RAM you have, available hard drive space, your graphics card and driver, and other information about your system. We gather this information to ensure that we are able to test our games on a wide range and distribution of systems.
You can see more information about this in Blizzard’s Beta Opt-in FAQ.
How are Beta Testers Selected?
Blizzard passes out beta keys to their friends and family, to media, and to others in the industry. They also give out beta slots to various fansites, who may redistribute them as they see fit. Blizzard has also taken to including a slot in an upcoming Blizzard beta in the goodie bags they give out at Blizzcon and their various WWI events. Fans do not know which game beta their codes are good for at the time.
During the closing ceremony of Blizzcon in October 2010, Paul Sams announced that 1000 beta testers would be selected from the Blizzcon attendees.
How to get in to the Closed Beta?
Aside from marrying a Blizzard employee or becoming one yourself, you could try attending BlizzCon or other such conventions, since they’ve been giving out cards good for future beta test slots at such events. Admins of popular fansites and employees of major gaming info sites usually get beta slots as well; sometimes they even have extras to give out to site regulars. There’s no way to increase your odds of being chosen from the public sign up period though, since the criteria Blizzard uses to pick such people varies, and is largely random.
What makes a good beta tester?
It depends on what the test is trying to measure.
Many would-be testers like to stress (in hotly-debated forum posts) that they would be great testers since they play a ton, are very experienced gamers, etc. That may be true, but the mistake such players make is thinking beta tests are primarily about game balance. That’s an aspect of such tests, but far from the only one. Blizzard wants a wide variety of testers: varied computer systems, varied locations, varied play experience, and varied game interest. They know rabid D3 fans will play endless hours, and probably find some bugs. They also know that such players will learn how to control the game very quickly, and will not be slowed by unclear help guides, cumbersome controls, and other such minor difficulties that can stymie new players.
Beta tests, especially those that do not include the entire game (like D2′s) are largely about optimizing the early game experience. Seeing what players find helpful or confusing about character creation, early game quests, NPC interactions, using the interface, etc. And for that, total noobs are as or more useful than experienced players. In fact, since Blizzard usually distributes hundreds of beta slots to their fansites, and they know those slots will be distributed predominately to rabid fans, they might actually favor more newbie testers amongst those who sign up from their public website form.
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